This Policy applies as between you, the User of this Web Site and
Meta Risk Education the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
The effective date of this Privacy Policy is 9 July 2026.
This Privacy Policy explains how Tedesen Pty Ltd (ACN 150 657 891 / ABN 24 150 657 891), including its related brands and businesses Meta Risk Education and Innovation of Risk (together, Tedesen, we, us or our), collects, holds, uses and discloses personal information.
This Privacy Policy applies to personal information collected through the Meta Risk Education website, related training platforms, online forms, courses, communications, events, social media pages and other services we provide from time to time.
We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable privacy laws.
By using our website, training platform or services, you acknowledge that we will handle your personal information in accordance with this Privacy Policy.
The personal information we collect depends on how you interact with us. It may include:
- your name;
- email address;
- phone number;
- organisation, role, seniority, department or industry;
- course enrolment details;
- training participation, progress, completion status and assessment results;
- survey, questionnaire or form responses;
- payment and transaction information, where relevant;
- correspondence with us, including emails, online enquiries and support requests;
- marketing preferences;
- technical information such as IP address, browser type, device information, pages visited, referral source, date and time of access, cookies and analytics data; and
- any other personal information you choose to provide to us.
We do not intentionally collect sensitive information, such as health information, criminal record information, tax file numbers, political opinions, religious beliefs or information about sexuality, unless it is reasonably necessary for a specific purpose and we have obtained consent where required by law.
Please do not provide sensitive information to us unless we specifically request it.
Indirectly from our partners
We may collect your personal information from our clients (i.e. individuals and businesses who are the recipients of our Services), business partners (including, for example, other businesses with which we engage in promotional activities), and employees, customers or suppliers of our clients or business partners. These partners may share information, including your personal information with us in connection with our delivery of the Services and/or for marketing and promotional purposes.
We will generally require that these business partners have informed you that your personal information may be provided to us and that any personal data they provide to us has been processed in accordance with applicable law. For information on how our business partners handle your personal information please check their privacy policies.
We may collect personal information directly from you when you:
- visit or use our website;
- enrol in, purchase or complete training;
- complete forms, assessments, surveys or questionnaires;
- subscribe to mailing lists or newsletters;
- contact us by email, phone, online form or social media;
- attend a webinar, workshop or event;
- interact with us through LinkedIn or other social media platforms; or
- otherwise communicate with us.
We may also collect personal information from third parties, including:
- your employer or organisation, where they arrange training or services for you;
- business partners or clients who engage us to provide training or consulting services;
- learning-management platforms, payment processors, analytics providers and other service providers;
- publicly available sources, such as professional profiles; and
- social media platforms, where you interact with our pages or content.
Where a client, employer or business partner provides personal information to us, we expect them to have obtained any required consent or provided any required notice to the individuals concerned.
We collect, hold, use and disclose personal information for purposes connected with our business, including to:
- provide consulting, training, education and related services;
- administer training enrolments, access, progress, completion records and certificates;
- provide course results or completion information to you or, where applicable, to the organisation that arranged or paid for the training;
- respond to enquiries and support requests;
- manage our relationship with you, your organisation, our clients and business partners;
- process payments and administer accounts;
- improve our website, services, course content and user experience;
- conduct surveys, feedback activities, research, analytics and service improvement;
- send newsletters, updates, invitations and marketing communications where permitted;
- maintain security, prevent misuse and protect our systems;
- investigate complaints or suspected breaches of our terms, policies or legal obligations;
- comply with legal, regulatory, tax, accounting and reporting obligations;
- respond to actual or suspected data breaches; and
- protect our rights, property, users, clients and business.
We may use de-identified or aggregated information for analytics, research, reporting, publications, thought leadership, promotional material and service improvement. De-identified or aggregated information is not intended to identify any individual.
Meta Risk Education may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. Our website, training materials or communications may contain links to third-party websites, platforms or services.
The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that
Meta Risk Education requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy.
We are not responsible for the privacy practices, content or security of third-party websites or platforms. Your use of those third-party services is governed by their own privacy policies and terms.
If you communicate with us through a social media platform, the privacy policy and terms of that platform will also apply.
We may use artificial intelligence tools internally to assist with general content development, such as drafting, editing, structuring or improving training materials.
We do not use AI tools on the website or training platform to collect, analyse, profile, score or make decisions about individual users.
We do not use personal information submitted through the website, training platform, course enrolments, assessments, forms or enquiries to train, fine-tune or prompt AI tools.
We do not use AI to assess individual course participants or to make decisions that affect access to training, completion status, certificates, services or rights.
Any AI-assisted training content is reviewed before publication. AI assistance is used as a content-development support tool only. It is not a substitute for human review, professional judgement or subject-matter oversight.
If our use of AI changes in a way that involves personal information, automated assessment, profiling or decisions affecting users, we will update this Privacy Policy and provide any additional notices or consents required by law.
Our website and training platform may automatically record ordinary course-administration information, such as enrolment status, course progress, quiz responses, completion status and certificate eligibility based on your activity.
We do not currently use substantially automated decision-making to make decisions about you that significantly affect your rights or interests.
If this changes, we will update this Privacy Policy to explain the kinds of automated decisions made, the kinds of personal information used and how you may contact us about those decisions.
We may use cookies, pixels, analytics tools and similar technologies to understand how users access and use our website and to improve our services.
These technologies may collect information such as:
- IP address;
- device and browser type;
- pages visited;
- time and date of access;
- referral source;
- approximate location derived from technical information;
- interaction with website content; and
- cookie identifiers or similar online identifiers.
We may use analytics and marketing tools such as Google Analytics, LinkedIn tools or similar services from time to time.
You can usually disable or manage cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
We may send you marketing communications, newsletters, event invitations, course updates or other information that we think may be relevant to you.
You may opt out of marketing communications at any time by using the unsubscribe link in the relevant communication or by contacting us.
Even if you opt out of marketing communications, we may still send you service-related communications, such as course access information, account notices, transaction records, security notices or responses to enquiries.
We may disclose personal information to:
- your employer, organisation or the client that arranged or paid for training or services, where relevant;
- service providers who help us operate our website, training platform, email systems, payment systems, analytics, hosting, IT support, marketing and administration;
- professional advisers, including legal, accounting, insurance and risk advisers;
- regulators, law enforcement bodies, courts, tribunals or government agencies where required or authorised by law;
- business partners where necessary to provide a service or where you have consented;
- another entity in connection with a business sale, restructure, merger, acquisition or transfer of assets; and
- any other person or organisation where you have authorised the disclosure or where the disclosure is permitted or required by law.
We do not sell personal information.
We require service providers to use personal information only for the purpose of providing services to us or as otherwise permitted by law.
Some of our service providers may store or process personal information outside Australia. This may include providers of website hosting, learning-management systems, email, analytics, payment, customer-support, cloud storage and other technology services.
The countries in which information may be stored or processed will depend on the providers we use from time to time and may include Australia, the United States, the United Kingdom, countries in the European Economic Area, Singapore or other jurisdictions.
Where we disclose personal information overseas, we take reasonable steps to ensure that the recipient handles the information in a manner consistent with the Australian Privacy Principles or that another lawful basis for the disclosure applies.
Data security is of great importance to Meta Risk Education and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These steps may include:
- access controls;
- secure hosting and technology services;
- encryption or secure transmission where appropriate;
- password and authentication controls;
- staff and contractor access restrictions;
- security monitoring;
- data backup and recovery processes;
- policies, procedures and internal controls; and
- review of security practices over time.
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we take privacy and security seriously and work to protect the information we hold.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain training records, respond to enquiries, comply with legal obligations, resolve disputes, enforce agreements and maintain business records.
When personal information is no longer required, we will take reasonable steps to destroy it or de-identify it, unless we are required or permitted by law to retain it.
If we become aware of a data breach involving personal information, we will take reasonable steps to contain, assess and respond to the breach.
Where required by the Notifiable Data Breaches scheme, we will notify affected individuals and the Office of the Australian Information Commissioner if a data breach is likely to result in serious harm.
If you believe your personal information held by us may have been affected by a data breach, please contact us as soon as possible using the contact details below.
If you have a question, concern or complaint about how we handle personal information, please contact us first so that we can try to resolve the issue.
We will acknowledge and respond to privacy complaints within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
If you are located in the European Union, United Kingdom or another jurisdiction with additional privacy rights, you may have additional rights under applicable data-protection laws.
Depending on the circumstances, these rights may include the right to:
- request access to personal data;
- request correction of inaccurate personal data;
- request deletion of personal data;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- request data portability; and
- lodge a complaint with a relevant data-protection authority.
Where those laws apply, we will handle requests in accordance with applicable legal requirements.
Our lawful bases for processing personal data may include consent, performance of a contract, compliance with legal obligations and our legitimate interests in operating, improving and protecting our business and services.
Rights under EU GDPRIf you are located in the EU, and if the EU GDPR applies to our processing of your personal data, you have the right to contact us using the contact information in section 14 and request:
- information on how we process your personal data;
- copies of your personal data that we hold;
- that we correct or rectify inaccurate personal data that we hold;
- that we erase all copies of your personal data that we hold;
- that we stop processing your personal data or restrict the way that we process your personal data; and
- to receive your personal data provided to us, or request that this data be provided to another entity.
You can contact us at any time you to withdraw your consent to our processing of your personal data.
Please contact us if you believe the EU GDPR applies to you and you would like to exercise your rights under the EU GDPR. We will respond to your request within 30 days.
You have the right to make a complaint to a data protection supervisory authority about how we have processed your personal data. You can access a list of data protection authorities by EU member state here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
The European Data Protection Supervisor
Postal address: Rue Wiertz 60, B-1047 Brussels
Office address: Rue Montoyer 30, B-1000 Brussels
Telephone: +32 2 283 19 00
Email: edps@edps.europa.eu
Website: www.edps.europa.eu
Transfers of personal data
If we transfer your personal data outside of the European Economic Area (EEA) the transfer of your personal data is subject to an adequate level of data protection and these transfers are made under contracts that contain EU standard contractual clauses governing the transfer of personal data to processors established in third countries outside of the EEA.
Meta Risk Education reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law.
The latest version will be published on our website.
If we make a material change, we may take additional steps to notify users, such as by publishing a notice on our website or sending a communication where appropriate.
If there are any questions regarding this privacy policy you may contact us at
contact@metariskeducation.comFor privacy questions, access or correction requests, complaints or data-breach concerns, please contact:
TEDESEN PTY LTD (ACN 150 657 891)
META RISK EDUCATION (ABN 24 150 657 891)
Email: privacy@metariskeducation.com
Phone: +61 432 143 075
